Return and Replacement Policy of Prescription Safety Glases Canada
POLICY ON RETURNS
The quality of our eyeglasses and sunglasses is guaranteed at Prescription Safety Glasses Canada. Simply contact us for an exchange or refund if you are unhappy with your purchase.
We provide a 30-Day Fit Guarantee, which allows consumers to exchange or return an item for a similar item without any questions asked.
If the consumer enters the prescription improperly, there will be no refund. Customers who enter prescriptions online are strongly advised to text a copy of the order to 615-669-3998 after it is submitted. We will gladly double-check all of the information before going into production.
PROCEDURE FOR REPLACEMENT
- Contact Customer Service at email@example.com to obtain a Return Authorization Number.
- Return your glasses to us and provide the Delivery Confirmation Number to our Customer Service.
- You will either receive a replacement item or a refund once we receive your returned item.